NCore Roleplay Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you use our services. We value your privacy and are committed to protecting your personal data.

1. Information Collection

We collect information in the following ways:

Information You Provide: When you register for an account, participate in our community, make a purchase, or contact us, we collect information that you voluntarily provide, such as:

  • Account information (username, email address, password)
  • Profile information (display name, avatar, biography)
  • Payment information (processed through secure third-party payment processors)
  • Communications you send to us
  • Survey responses and feedback

Information Collected Automatically: When you use our services, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, actions taken)
  • Game data (in-game activities, achievements, interactions)
  • Location information (general location based on IP address)

2. Use of Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and fulfilling orders
  • Managing your account and providing customer support
  • Sending important notices and updates
  • Personalizing your experience and delivering relevant content
  • Analyzing usage patterns to enhance our services
  • Detecting, preventing, and addressing technical issues or violations of our policies
  • Communicating with you about updates, offers, and events (with opt-out options)
  • Protecting our rights, property, and safety, as well as the rights, property, and safety of our users or others

3. Information Sharing

We may share your information in the following circumstances:

With Your Consent: We may share information when you have given us permission to do so.

For Legal Reasons: We may disclose information if we believe in good faith that disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our Terms of Service and other agreements
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of our users, the public, or ourselves

With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. Cookies help us:

  • Keep you logged in to your account
  • Understand how you use our services
  • Customize your experience
  • Analyze the effectiveness of our features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

We may also use third-party analytics services (such as Google Analytics) to collect information about how you use our services. These services may use cookies and similar technologies to collect and analyze information about your use of our services.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately of any unauthorized use of your account or any other breach of security.

6. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

7. User Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your personal information
  • The right to data portability
  • The right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining how long to retain information, we consider:

  • The amount, nature, and sensitivity of the information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

When we no longer need your personal information, we will securely delete or anonymize it.

9. Third-Party Links

Our services may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party services.

We encourage you to review the privacy policies of any third-party services you access through our services. This Privacy Policy applies only to information collected by our own services.

10. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the bottom of this policy
  • Providing a notice through our services or via email (for significant changes)

Your continued use of our services after the changes have been made will constitute your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ncorerp.com

Discord: discord.gg/ncorerp

Last Updated: June 15, 2023

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